We offer Free Shipping to all orders of RM 50 or more within the Malaysia. For orders under RM 50, a RM 7 flat rate for shipping applies.
We really appreciate every order placed with us and aim to dispatch orders within 48 hours of receipt. Orders are shipped on business days only (Monday-Friday, excluding Malaysia National holidays),
Shipping usually arrive within 2-5 working days from dispatch.
All shipments are processed in our Kuala Lumpur (Malaysia) facility.
Orders will be processed and shipped once credit card authorization is received. For more information about payment options, click here.
Once your order has been shipped, you will receive an email with your tracking number. Click on the tracking number to view your package’s delivery status
Please note that estimated delivery times are to be used as a general guide, as delays can sometimes occur that are outside of our control, particularly during busy times such as Christmas. We do apologize for the inconvenience caused.
General delivery information:
* Orders will be sent to the delivery address that you have provided on the order form – please ensure that your delivery address is correct and complete, as we cannot be held responsible for incorrect/incomplete addresses.
If you realize you have made an error, e-mail us as soon as possible explaining the error and provide the correct information. We will assist you in any way we can - however please understand that if the package has already been shipped that we are often unable to alter the destination address at this stage. We will however attempt to do anything within our power to assist in every situation - we are here to help you. Send the email to: with the subject: URGENT SHIPPING ADDRESS ERROR
*Organic Potions cannot be held responsible for delayed delivery caused by any third party, as this is outside of our control.
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